Buying Policy

Welcome to Asatius Music Store

Thank you for choosing Asatius Music for your music purchases. This Buying Policy outlines the terms and conditions that govern all purchases made through our platform. By making a purchase, you agree to comply with this policy.

1. Purchase Process

1.1 How to Purchase

Follow these simple steps to purchase music from Asatius Music:

1.2 Account Requirements

While you can browse our catalog without an account, you'll need to create an account to:

• Make purchases
• Access your download history
• Receive purchase confirmations
• Get customer support

2. Pricing and Payment

2.1 Currency and Pricing

All prices are displayed in US Dollars (USD) unless otherwise specified. Prices include all applicable taxes where required by law.

2.2 Accepted Payment Methods

We currently accept the following payment methods:

2.3 Pricing Structure

Product Type	Price Range	Format	License Type
Single Track	$1.99 - $4.99	MP3, WAV	Personal Use
Album	$19.99 - $29.99	MP3, WAV, FLAC	Personal Use
Instrumental Version	$2.99 - $6.99	MP3, WAV	Personal Use
Commercial License	$49.99 - $199.99	All Formats	Commercial Use

3. Licensing and Usage Rights

3.1 Personal License

When you purchase music from Asatius Music with a personal license, you receive:

• Lifetime access to download the purchased files
• Right to use the music for personal entertainment
• Permission to transfer files to your personal devices
• Ability to use in personal projects (non-commercial)

3.2 Commercial License

For commercial use, you must purchase a commercial license which includes:

• Use in commercial projects, videos, and presentations
• Broadcast rights for television, radio, and online
• Use in advertisements and promotional materials
• Public performance rights

3.3 File Formats and Quality

All purchases include access to multiple file formats:

• MP3 - High quality (320 kbps) for general use
• WAV - Lossless format for professional use
• FLAC - Lossless compression (where available)

4. Delivery and Access

4.1 Instant Digital Delivery

All music purchases are delivered digitally and instantly:

• Immediate access after successful payment
• Download links sent to your email
• Access through your account dashboard
• Unlimited re-downloads for purchased items

4.2 Download Instructions

4.3 Download Limitations

To prevent abuse, we implement the following limitations:

• Maximum 10 download attempts per purchase
• Download links expire after 30 days
• Simultaneous downloads limited to 3 devices

5. Refund and Return Policy

5.1 Digital Products Policy

Due to the nature of digital products:

• All sales are final once download begins
• No refunds for digital music purchases
• We cannot retrieve files once delivered

5.2 Exception Cases

Refunds may be considered in the following exceptional circumstances:

• Technical errors preventing download access
• Duplicate charges for the same purchase
• Unauthorized purchases (with verification)
• File corruption or technical issues (verified cases)

5.3 Refund Process

If you believe you qualify for a refund:

1. Contact support within 7 days of purchase
2. Provide your order details and explanation
3. Our team will review your request within 3 business days
4. If approved, refunds are processed within 5-10 business days

6. Customer Support

6.1 Support Channels

We provide multiple support channels for purchasing assistance:

6.2 Support Hours

Our customer support team is available:

• Monday - Friday: 9:00 AM - 6:00 PM PST
• Saturday: 10:00 AM - 4:00 PM PST
• Sunday: Closed (emergency support only)

6.3 Common Issues Resolution

For quick resolution of common issues:

• Download Issues: Clear browser cache, try different browser
• Payment Problems: Check with your bank/payment provider
• Missing Files: Check "My Purchases" in your account
• Account Access: Use password reset feature

7. Security and Privacy

7.1 Payment Security

We prioritize your payment security with:

• SSL encryption for all transactions
• PCI DSS compliant payment processing
• No storage of sensitive payment data
• Regular security audits and monitoring

7.2 Privacy Protection

Your purchase information is protected by:

• Strict data protection policies
• No sharing of personal information with third parties
• Secure server infrastructure
• Regular privacy policy updates

8. Policy Updates

We may update this Buying Policy from time to time to reflect:

• Changes in our services or products
• Legal or regulatory requirements
• Payment processor updates
• Customer feedback and improvements

We will notify you of significant changes by:

• Posting the updated policy on this page
• Sending email notifications to registered users
• Updating the "Last Updated" date